Reesure
Portfolio · rent operationsLive
AA. BakkerUnit 4€1,250On time
MM. VisserUnit 9€1,675On time
SS. de VriesUnit 12€1,450Grade B
JJ. van DamUnit 2€980On time
LL. PeetersUnit 17€1,520Watching
KK. SmitUnit 21€1,310On time
RR. JansenUnit 7€1,140On time
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Tenants & leases128
Payment history24 mo
Active contracts only
SV
S. de Vries
Unit 12 · Keizersgracht
Period12 months
Rent€1,450 / mo
MethodiDEAL / Wero
Reese AI · reading 8 months of history
BGenerally reliableScored from PMS history
Pays on timeStrong
Tenancy lengthSettled
CommunicationBuilds over time
Watching
Broken plan
Recovered
GradeB
Rent · AprilOpen · €1,450Paid
Reese AIWatching

Usually pays on time. May came 4 days late flagged before June's due date.

RReesureonline
Reese AI

Hi Sarah your landlord invited you to Reesure, a new way to pay your rent.

Confirm account details
Confirmed
Reese AI · reading her history…
April rent
€1,450
iDEAL and Wero
SEPA
VisaMastercard
Pay €1,450
Paid
Reese AI

Hi Sarah friendly reminder: June rent (€1,450) is due this Friday.

Reese AI

Hi Sarah about June rent, could we find a way together?

Sarah · tenant

I lost hours at work I can't pay it all at once this month.

Reese AI reading…
Reese AIA plan that works for you

€1,450 over 3 months €500 Jul · €500 Aug · €450 Sep, on top of rent.

Sarah · tenant

Thank you that really works for me.

Rent payments
Rent · April €1,450Paid · on time
Rent · May €1,450Paid · 4 days late
July €1,950rent €1,450 + instalment €500
August €1,950rent €1,450 + instalment €500
Lease
One month+30days later
Payment behaviourtiming vs the due date
Due date
April
on time
May
4 days late
Reese AI · watchingmessaging
Rent · June €1,450No payment received!
Rent · June €1,450Cleared by the plan
Case
Opened 1 June · automatic
June rent missed · €1,450
No contact yet
In conversation
Reese AI · approach
Gentle & supportive

Strong history — her first real miss.

Checks before reaching outChecked before reaching outcleared
No vulnerability signals
No dispute or complaint
No sign-off needed to send this
Repayment schedule · 3 instalments
Reese AI · watchinganalysingmessaging
Paid on time
4 days late
Missed · €1,450
Reese AI

Hi Sarah —

Lost income
Wants to pay · not in full now
Reese AI suggests · your approval

Propose this plan to Sarah?

€1,450 over 3 months — €500 Jul · €500 Aug · €450 Sep, on top of rent.

Yes, proposeAdjust
€500 · Jul
€500 · Aug
€450 · Sep
Case detail · everything on one page
Case opened · automaticJune rent missed · €1,450 · 1 Jun
Reese AI · WhatsApp conversation

Sarah's income dropped — agreed a 3-month plan together: €500 Jul · €500 Aug · €450 Sep, on top of rent.

1–2 Jun · 6 messages
July · paid

€1,950 · rent €1,450 + €500

1 Jul
August · paid

€1,950 · rent €1,450 + €500

1 Aug
September · rent missed

Plan broken · €450 still owed

1 Sep
Reese AI · handed to youPlan broken — needs a human decision. · 1 Sep
You · phone call

Spoke with Sarah — she'll clear the €450 within two weeks. Automation paused until then.

14 Sep · logged by you
Sarah · paid

€450 — the final instalment, in full

28 Sep
Case resolved€1,450 recovered in full · September settled · 28 Sep
S. de Vries · Unit 12 — audit trail · every step logged
Reese AI

Going well keep it up 👋

DecisionEscalate, or step in?
!Payment plan broken · €450 still owed
2 of 3 instalments paid on time
Cooperative throughout — not a refusal
Refer to debt collector
PostponeI'll handle this
You called SarahA human step — off the system
“I’ll have the €450 to you within two weeks.”— Sarah, on the call
Phone call logged — by youPromise: €450 within two weeks
Promise due in 14 days
Reese AI paused — your case
Paid
Resolved
Case closed · resolved
Case resolvedSarah de Vries · Unit 12Grade B · held
€1,450 recovered in full · 4 months · 1 call (~12 min)
Reese AI · verdict

Cooperative. June was a genuine income drop, not avoidance — agreed a plan and kept it after one nudge. Reliable under support.

Saved to Sarah’s profile
Risk: lowlight-touch monitoring
WhatsAppreplies within a day
Income volatilityoffer a plan early if late
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Reesure
Book a demo
How we work

See how Reesure works

One tenant. One full rent cycle — we'll walk you through it.

Scroll or press play — pause or scroll back to stop

Onboarding

Start with your PMS. Tenants, leases and payment history sync straight in.

No re-entry, no migration project — Reesure reads what your property management system already holds. Prefer to add one by hand? That works too.

Onboarding

The moment a tenant syncs in, Reesure scores them — on real history, not a guess.

Payment reliability, communication, stability — read from your PMS data. Thin history? It says so, honestly, instead of pretending to know.

Onboarding

And now they're live in your portfolio.

Every unit you run, scored and watched from day one. We'll follow one: S. de Vries, Unit 12 — jump with the chapters on the right, scroll back anytime.

Payment

Direct debit or iDEAL — the tenant picks what fits.

One tap on the phone they already use. No portal, no password.

Payment

The payment books itself. No bank-statement matching, ever.

Incoming money finds the open charge by itself and lands in the ledger, settled.

Early warning

Thirty days later.

Early warning

Reesure notices a tenant drifting before you would.

The flag is raised days before money is late — while a friendly nudge still works.

Early warning

A friendly reminder before the due date — not a demand after it.

Sent on the channel the tenant actually answers. This time June's payment doesn't arrive — the whole charge goes unpaid.

Engagement

June's rent doesn't arrive. A case opens itself.

Nobody had to flag the €1,450 miss — the case existed before anyone looked.

Engagement

Before a single word is sent, Reesure decides how this tenant should be treated.

No template blast — collaborative and supportive, weighed from her own record: reliable history, June the first real miss.

Engagement

Safety rules sit above the AI — checked on every case before it acts.

Does she need extra care? Has she disputed the rent? Is this allowed? For Sarah it's all clear — safe to send.

Engagement

You'd normally write this message yourself. You don't anymore.

Composed, checked, sent — while you do something else.

Engagement

The tenant answers. The system doesn't just receive it — it understands it.

Lost income, wants to pay — understood. That read feeds back into Reese, and the case flips to in conversation.

Payment plan

Reesure drafts a realistic plan — the €1,450 over three months, on top of normal rent — and proposes it to you before it's sent. You approve; the plan lands in the same chat.

Each month's charge simply becomes rent plus instalment — one payment, nothing new to set up.

Payment plan

Everything about this case lives on one page — every payment, the plan, every message, in the order it happened.

The film you just watched is the audit trail — appended, never edited.

Payment plan

Two months pass. July and August are paid — full rent plus instalment, automatically. Reesure stays in touch, lightly.

€1,000 of €1,450 cleared. Two instalments down, one to go.

Your decision

September's payment bounces. The plan breaks at the final step. The system knows immediately — and doesn't panic.

No frantic letters. No auto-escalation. Just the facts, assembled.

Your decision

Escalate to a debt collector — with the complete dossier attached — or step in yourself. Reesure prepares the decision. You make it.

Your decision

You call the tenant. She promises to clear it in two weeks. One click — logged, paused, and held to.

The case waits quietly for the promise date. Nothing more is sent.

Your decision

Two weeks later the payment lands — €450, the last step. The case closes itself.

June — the miss that started it all — turns green at last.

Outcome

Recovered in 4 months. Zero manual reconciliation. One phone call.

And Reese keeps a read on Sarah — cooperative, low risk — so a repeat starts smarter.

Outcome

That was one tenant. Reesure runs this loop for every tenant in your portfolio, every day.

Dozens of cases in different stages, all moving — the same loop, at portfolio scale.

Outcome

Built on top of your property system. Compliant by design. Human wherever it matters.

How it works