Every channel covered
Email, SMS, WhatsApp, voice and letters
Recovery that works — for tenants and owners alike.
Reesure runs the recovery process — fully tailored to each case, at any scale. Compliance and documentation are built-in. The result: recovery that serves both tenants and owners.
- Compliant with local regulations
- Runs alongside your existing systems
The problem
Your team doesn't have enough time to handle each recovery case as they should.
Your recovery process lives across your PMS, accounting software, inboxes and local files. No single system owns the full cycle, so your team stitches it together by hand, making recovery inefficient, ineffective and slow.
Your systems send the same reminder at the same moment to every tenant in arrears, even when their situation is completely different. Tailored recovery requires manual work, and doesn't scale. Cases queue, recovery rates drop, and write-offs grow.
What changes
Reesure tailors and documents the entire process to each specific case — at any scale.
Reesure decides the right action, tone, timing and channel per case — drawing on the tenant, the history and the moment — and executes it. The judgement a good portfolio manager applies, applied to every case. Your team steps in only when a case calls for it.
The audit trail isn't a separate report run at month-end. Every action, decision and approval is logged as the cycle runs. Compliance with local regulation is built-in, to ensure your organisation is always audit-ready.
1Payment
2Reconciliation
3Reminding
4Recovery
Start with smarter recovery
What's included
Payment plans, fully tracked
Set up, monitored and enforced in one system
Arrears dashboard
All relevant case info in one place, easily accessible
How it works
- Payer profile & history
- Prior case outcomes
- Preferred channel & response times
- Contract terms & balance
- Sentiment of last reply
- Local language & timezone
The right recovery action, every case, every time.
Action, tone, timing, channel and content are decided per case from dozens of signals: payer history, prior outcomes, contract terms, the sentiment of the last reply. Consistently the best approach, applied at scale.
A human can't always pick the perfect words. Our AI can.
Each message is written specifically for the tenant, the case and the moment — calm, personal and on-brand, never a copy-pasted template. Tenants pay faster when they feel respected: recovery rates go up, complaints go down, and the relationship stays intact.
Sarah K. — Apartment 3B, Prinsengracht
- Hi Sarah — just a heads up, your November rent is showing as €40 short. Could be a bank delay on your side. Anything we can help with?
- Hey — yes my employer paid late. Can I top up next week with the December rent?
- Totally fine. I've set up a small plan: €40 added to December, due Dec 1. You'll get a confirmation now. ✓
Plan created · €40 · Dec 1 · Tone: supportive · Auto-approved
R
Suggested actions- Send reminder · day 3
- Switch tone to firm · day 14
- Escalate to legal · day 30
AI does the heavy lifting. Your team sets the rules.
Routine actions run automatically; any important decision or judgment is put up for human review. You determine where the line sits. Set the autonomy level per portfolio or case type — and optimize the rules for the best results.
Compliance by design.
Local rules on tenant communication, notice periods and recovery procedures are encoded in the workflow. Every case is audit-ready by default: timestamps, content, channel and recipient, captured and exportable when legal asks.
Built-in guardrails
- Jurisdiction-aware notices
Notice periods and language follow the tenant's local rules
- Channel & frequency caps
No after-hours sends. No more than the law allows
- Immutable audit log
Every action timestamped and exportable as a legal-ready PDF
- GDPR & data residency
Tenant data stays in-region
Stop chasing arrears.
Recover what you already earned.
- Total rent billed
- Collected — current systems
- Collected — with Reesure
Book a demoSee pricing